This notice explains the purposes for which your personal data are processed, the parties to whom they may be transferred and your rights, pursuant to Article 10 of Law No. 6698 on the Protection of Personal Data.
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Data controller
Under Law No. 6698 on the Protection of Personal Data (the "Law"), your personal data are processed by İdeal Tercüme Turizm Ticaret Limited Şirketi, acting as data controller, within the scope described below.
Company name: İdeal Tercüme Turizm Ticaret Limited Şirketi
Address: Yenişehir Mah. Cumhuriyet Blv. No:12-2, Dumankaya Cadde Sitesi B Blok Kat:1 D:7, Pendik / İstanbul
Email: info@tercumeburosu.tr
Telephone: 0216 515 40 48
Categories of personal data processed
The following categories of data may be processed when you use our services:
Identity data: given name, surname, Turkish identity number, date of birth and passport details, to the extent included in the document submitted for translation
Contact data: telephone number, email address and postal address
Customer transaction data: details of the request, delivery date, invoice and payment information
Document content data: all information contained in the document submitted for translation
Transaction security data: IP address, form submission time and browser session information
Document content data are processed solely to carry out the translation; document contents are not analysed, classified or used for marketing purposes.
Special categories of personal data
Some documents submitted for translation may contain special categories of personal data under Article 6 of the Law. The principal documents in this category relevant to our work are:
Medical reports, discharge summaries, test results and other medical documents — health data
Criminal record certificates, court judgments and criminal case files — data relating to criminal convictions and security measures
Civil registration extracts containing a religion field — religious data
If you request translation of documents of this kind, processing of these data is based on your explicit consent under Article 6 of the Law. By sending the document to us, you are deemed to have consented to this processing, which is necessary to carry out the translation. You may withdraw your consent at any time; however, it may then be impossible to continue providing the translation service.
Purposes of processing personal data
Your personal data are processed for the following purposes:
Providing and delivering the translation service
Preparing a quotation and responding to your request
Preparing the notarised translation and assessing the information necessary for notarisation
Providing information about authentication requirements for preparing the translation requested by the institution; we do not undertake apostille or consular legalisation applications or track these procedures
Managing contractual processes and invoicing
Fulfilling statutory retention and notification obligations
Measuring service quality and following up customer requests
Preventing misuse of forms and communication channels
Legal grounds for processing
Your personal data are processed on the following legal grounds set out in Article 5 of the Law:
Article 5/2-c: Processing directly related to the establishment or performance of a contract — to provide the translation service
Article 5/2-ç: Processing necessary for the data controller to fulfil a legal obligation — for tax, accounting and retention obligations
Article 5/2-e: Processing necessary for the establishment, exercise or protection of a right — to provide evidence in possible disputes
Article 5/2-f: Processing necessary for our legitimate interests, provided that it does not prejudice your fundamental rights and freedoms — to monitor service quality and ensure form security
Article 6/2: Your explicit consent in relation to special categories of personal data
Method of collecting personal data
Your personal data are collected through the quotation form on our website, email, telephone, WhatsApp and requests made at our office, by partly automated and non-automated means.
Transfer of personal data
Your personal data may be transferred to the following parties to the extent required by the service and in accordance with the conditions in Article 8 of the Law:
Notaries' offices — if you request a notarised translation
Sworn translators — to carry out the translation, subject to confidentiality obligations
Courier and delivery companies — if you request physical delivery of the document
Certified public accountants and accounting service providers — for invoicing purposes
Competent public institutions and organisations — where required by law
Your personal data are not transferred abroad unless the conditions set out in Article 9 of the Law are met. Documents prepared for submission to an institution abroad are sent to that institution by you or in accordance with your instructions.
Retention period
Your personal data are retained for the period required by the purpose of processing and for the limitation and retention periods prescribed by applicable legislation.
Invoices and accounting records: 10 years under applicable tax legislation
Translation files and document copies: 2 years from completion of the service
Quotation form records: 1 year from resolution of the request
Form security records (IP address and timestamp): 6 months
At the end of the retention period, your personal data are deleted, destroyed or anonymised. At your request, document copies that are not subject to a statutory retention obligation may also be deleted immediately after the service is completed.
Your rights as a data subject
Under Article 11 of the Law, you have the following rights:
To learn whether your personal data are being processed
To request information if your personal data have been processed
To learn the purpose of processing your personal data and whether they are used in accordance with that purpose
To know the third parties to whom your personal data are transferred within Türkiye or abroad
To request correction of your personal data if they have been processed incompletely or inaccurately
To request deletion or destruction of your personal data under the conditions set out in Article 7 of the Law
To request that correction, deletion and destruction be notified to the third parties to whom your personal data have been transferred
To object to an outcome against you resulting from the analysis of processed data exclusively through automated systems
To claim compensation if you suffer damage as a result of unlawful processing of your personal data
Application procedure
You may submit requests concerning the rights above to our bureau in accordance with the conditions set out in the Communiqué on the Procedures and Principles of Application to the Data Controller.
In writing: by a petition bearing your original signature sent to Yenişehir Mah. Cumhuriyet Blv. No:12-2, Dumankaya Cadde Sitesi B Blok Kat:1 D:7, Pendik / İstanbul
By email: to info@tercumeburosu.tr from the email address registered in our system
By registered electronic mail (KEP), secure electronic signature or mobile signature
Your application must include your given name, surname, signature for written applications, Turkish identity number, address for service of notices, email address and telephone number for notifications where available, and the subject of your request.
Your request will be resolved free of charge as soon as possible according to its nature and in all cases within thirty days at the latest. If the procedure involves an additional cost, the fee set by the Personal Data Protection Board may be charged.
If your application is rejected, you find the response inadequate or no response is provided within the prescribed period, you may lodge a complaint with the Personal Data Protection Board within thirty days of learning of the response and in all cases within sixty days of the application date.
Updates to this notice
This privacy notice may be updated in line with changes in legislation and developments in our service processes. The current notice is always published on this page.
Last updated: 10.10.2026
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