Frequently Asked Questions

You can send a legible photograph or scan of your document by WhatsApp or email, or visit our office during business hours without an appointment. For most procedures, you do not need to bring the original document.

For procedures requiring notarisation, the notary may request presentation of the original document or a certified copy. You will be informed of this after we receive your request.

Yes, if all the text is legible. Seals, stamps and handwritten sections must also be clear; otherwise, information may be missing from the translation. Photograph the document on a flat surface, without shadows, with the entire document in the frame.

You can collect it from our office or request courier delivery to your address. Translations that do not require notarisation can also be sent by email.

Yes. You can check the status of your job by telephone or WhatsApp.

A sworn translation is certified by a sworn translator with their own stamp and signature. A notarised translation is additionally authenticated by a notary. These are different procedures, and not every institution accepts both.

The requirement is determined by the institution requesting the document. If you send us the document checklist from the institution where you will apply, we can clarify the required type of authentication together.

No. Notary fees are set and charged by the relevant notary office. Translation fees and notary costs are explained separately.

Notarisation is often requested for consular and visa applications, qualification recognition procedures, court and enforcement files, and company incorporation procedures. However, this is not a universal rule; requirements vary between institutions.

An apostille is an endorsement issued under the 1961 Hague Convention that authenticates the signature and seal on a document. It is accepted in countries that are parties to the Convention without consular legalisation.

For administrative documents, the competent authorities are provincial governorates and district governorates; for judicial documents, it is the Presidency of the Justice Commission of the First Instance Courts of the Judicial Judiciary in centres with a high criminal court. As notarised documents and notarised translations are classified as administrative documents, their apostilles are obtained from a provincial or district governorate.

No fee is charged for apostille endorsements issued by provincial or district governorates. For an electronic apostille obtained through PTT via e-Devlet, a service charge is collected for each document. Translation and notary costs are separate in all cases.

An electronic apostille (e-Apostille) is available through e-Devlet for certain documents, such as criminal record certificates. You can check on e-Devlet whether your document is eligible.

The order depends on the institution receiving the document. In common practice, the Turkish document is apostilled first, and the document and apostille endorsement are then translated together. Some countries also require a separate apostille on the notarised translation.

An apostille is not valid in that case; the document is authenticated by the relevant ministry and then by that country's consulate in Türkiye. This process is called consular legalisation.

The price is determined by the number of characters in the document, the language pair, subject specialism and urgency. A fixed amount is quoted after the document is reviewed, and this amount does not change on delivery.

Delivery time depends on the length of the document, the language pair and whether notarisation is required. We confirm a definite delivery date after reviewing the document.

No. Quotations are free of charge.

Pricing takes account of multi-page files and work containing repeated text structures. If you share the document list, a single quotation is prepared for the complete file.

Our principal areas of work include civil registration and identity documents, educational records, legal and commercial documents, medical reports, technical documentation and maritime documents. Please contact us about documents that are not listed.

For documents to be submitted abroad, given names and surnames are written according to the Latin-script spelling in your passport. Sharing your passport's identity page is important to avoid later corrections.

Barcoded e-Devlet printouts are accepted for many procedures. However, a document bearing an original signature or a certified copy may be requested where notarisation is required.

If an error attributable to the translation is identified, it is corrected free of charge and, where necessary, the notarisation is renewed.

Your document is accessible only to people involved in carrying out that job: the office employee handling the request, the sworn translator producing the translation, the second translator reviewing it and, if notarisation is required, the relevant notary's office.

Translation files are retained for two years from completion of the service to allow for possible corrections. They may be deleted earlier at your request.

For files containing trade secrets, a written confidentiality agreement can be prepared at your request.